Master the Art of Event Management

Last Updated: December 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, enroll in courses, contact us, or participate in our programs. This may include:

• Personal identification information (name, email address, phone number)
• Professional information (work experience, education background)
• Course progress and assessment data
• Payment and billing information
• Communications with our support team

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our educational services
• Process enrollments and manage your account
• Send course materials and important updates
• Provide customer support and respond to inquiries
• Analyze usage patterns to enhance our programs
• Comply with legal obligations and protect our rights

Information Sharing

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in delivering our programs
• When required by law or to protect our legal rights
• In connection with a business transfer or acquisition
• With your explicit consent

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected].

Last Updated: December 2024

Acceptance of Terms

By accessing and using Event Crew Masters services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

Course Enrollment and Payment

Course enrollment is subject to availability and payment of applicable fees. All fees are non-refundable except as specifically stated in our refund policy. Payment must be made in full before course access is granted.

Intellectual Property

All course materials, including videos, documents, assessments, and other content, are the exclusive property of Event Crew Masters and are protected by copyright and other intellectual property laws. Students may not reproduce, distribute, or share course materials without written permission.

Student Conduct

Students are expected to maintain professional conduct during all interactions with instructors, staff, and fellow students. Harassment, discrimination, or disruptive behavior may result in immediate dismissal from programs without refund.

Certification and Completion

Certificates are awarded upon successful completion of all course requirements. Event Crew Masters reserves the right to verify student work and may revoke certificates if academic dishonesty is discovered.

Limitation of Liability

Event Crew Masters shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or inability to use our services.

Termination

We reserve the right to terminate or suspend access to our services immediately, without prior notice, for conduct that we believe violates these Terms of Service.

Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services following any changes constitutes acceptance of the new terms.

Contact Information

Questions about these Terms should be directed to [email protected].

Last Updated: December 2024

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and improving site functionality.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled. They include authentication, security, and basic functionality cookies.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website, helping us improve our services and user experience.

Marketing Cookies

These cookies track your browsing habits to provide relevant advertisements and measure campaign effectiveness.

Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling essential cookies may affect website functionality.

Third-Party Cookies

We may use third-party services that set cookies on our behalf, such as analytics providers and advertising partners.

Contact Us

For questions about our cookie usage, contact us at [email protected].

Last Updated: December 2024

Copyright Infringement Notification

Event Crew Masters respects intellectual property rights and expects users to do the same. We respond to clear notices of alleged copyright infringement in accordance with the Digital Millennium Copyright Act (DMCA).

Filing a DMCA Notice

If you believe your copyrighted work has been infringed, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to be infringed
• Identification of the material claimed to be infringing and its location
• Contact information including address, phone number, and email
• A statement of good faith belief that use is not authorized
• A statement under penalty of perjury that the information is accurate

Designated Agent

DMCA notices should be sent to:

DMCA Agent
Event Crew Masters LLC
247 West 46th Street, Suite 1205
New York, NY 10036
Email: [email protected]

Counter-Notification

If you believe material was removed in error, you may file a counter-notification with our designated agent containing the required statutory information.

Repeat Infringer Policy

We will terminate accounts of users who are determined to be repeat infringers in appropriate circumstances.

Last Updated: December 2024

Your Rights Under GDPR

If you are a resident of the European Union, you have the following rights regarding your personal data:

Right to Information

You have the right to be informed about how your personal data is being processed.

Right of Access

You can request access to the personal data we hold about you.

Right to Rectification

You can request correction of inaccurate or incomplete personal data.

Right to Erasure

You can request deletion of your personal data under certain circumstances.

Right to Restrict Processing

You can request limitation of processing of your personal data in certain situations.

Right to Data Portability

You can request transfer of your data to another organization in certain circumstances.

Right to Object

You can object to processing of your personal data based on legitimate interests or direct marketing.

Legal Basis for Processing

We process your personal data based on:

• Consent for marketing communications
• Contract performance for course delivery
• Legitimate interests for service improvement
• Legal obligations for compliance requirements

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at [email protected].

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority.